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Cancellation / Refund Policies

HomeCancellation / Refund Policies

At Corsagram, we strive to provide you with the best shopping experience and customer satisfaction. Our cancellation and refund policies are designed to be fair and transparent. Please read the following policies carefully before making a purchase:

  1. Order Cancellation Policy:
    • You can request to cancel your order within 24 hours of placing it. To cancel your order, please contact our customer support team at [email protected] or call (+91) 7591909393
    • Orders that have already been processed and shipped cannot be canceled.
  2. Return Policy:
    • If you are not completely satisfied with your purchase, you may request to return the product(s) within 6 days from the date of delivery.
    • To be eligible for a return, the item(s) must be unused, undamaged, and in their original packaging with all tags and labels attached.
    • Certain products, such as perishable goods, intimate or sanitary items, gift cards, and downloadable software, are exempt from being returned.
  3. Refund Policy:
    • Once we receive your returned item(s) and inspect them, we will notify you of the approval or rejection of your refund.
    • If your return is approved, we will initiate a refund to your original method of payment. Please note that shipping charges are non-refundable.
    • The time it takes for the refund to be credited back to your account may vary depending on your payment method and financial institution.
  4. Damaged or Defective Products:
    • In the rare event that you receive a damaged or defective product, please contact our customer support team within 48 hours of receiving the item(s).
    • We may require you to provide photographs or other evidence of the damage or defect for assessment purposes.
    • If the product is indeed found to be damaged or defective, we will offer a replacement or issue a full refund, including any shipping charges.
  5. Exchange Policy:
    • Unfortunately, we do not offer direct exchanges. If you wish to exchange an item, you will need to return the unwanted product(s) following our return policy and place a new order for the desired item(s).
  6. Order Modification:
    • Once an order is placed, we cannot guarantee any modifications to the order details. If you need to change any information, such as the shipping address or product variant, please contact our customer support team immediately after placing the order.

Please Note:

  • Corsagram reserves the right to update or modify these policies at any time without prior notice.
  • In case of any conflict between these policies and any promotional offers or special events, the policies mentioned here will prevail.

If you have any questions or concerns regarding our cancellation/refund policies, please feel free to contact our customer support team. We are here to assist you throughout your shopping journey. Happy shopping at Corsagram!